How to Connect a Live Person in Webjet Customer Service

When you require assistance from a live customer service representative at Webjet, dial 1-800-935-929 (+61 3 7043 9058 if you are overseas). To speak directly with an agent you need to say a few words what your calling about or press 3 (to cancel your booking or for any other inquiries) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  1. Press 1 to change your booking or to redeem an airlines credit.
  2. Press 2 if your booking has been affected by an airline schedule change.
  3. Press 3 to cancel your booking or for any other inquiries.

Webjet Hold Time

The typical waiting time is 5-15 minutes.

Webjet Customer Service Hours

Live customer service representatives at Webjet are accessible 24/7.

Webjet Customer Service Phones

  • Webjet Customer Support Phone: 1-800-935-929 or 61 3 7043 9058 if you are overseas. Live customer service representatives are available seven days a week.

Webjet Social Networks Customer Service

Webjet Customer Service Live Chat

If you need to speak to a live customer service representative in Webjet customer service through chat you need to go to Webjet Support page and press the “Messaging Online” button. Chat representatives are available between 8 am to 10 pm AEST on Monday – Sunday.

Webjet Support Email

Contact Webjet support by sending an email to [email protected]

Webjet Help Center

Access more information about Webjet on the Webjet Customer Support page.

Webjet Mobile App

The Webjet app is an all-in-one travel booking platform that streamlines the process of planning and managing trips. Here are some of its standout features:

  • Flight Bookings: Easily search, compare, and book flights from a wide range of airlines worldwide. The app offers competitive prices and various options to fit different travel needs and budgets.
  • Hotel Reservations: Explore and book accommodations globally, with access to a vast selection of hotels, resorts, and other lodging options. Detailed descriptions, photos, and customer reviews help users make informed choices.
  • Car Rentals: Book car rentals from leading companies directly through the app, facilitating convenient transportation arrangements for your trip.
  • Travel Packages: Webjet offers bundled travel packages that combine flights, hotels, and car rentals at discounted rates, helping users save money and streamline the booking process.
  • Deals and Offers: Access exclusive deals and promotions on flights, hotels, and travel packages, ensuring users find the best prices for their trips.
  • User-Friendly Interface: Designed with a user-friendly interface, the app makes it easy to navigate and book travel services. Filters and sorting options help users refine their searches to find the best deals quickly.
  • Trip Management: Manage bookings directly through the app, including viewing itineraries, making changes, and accessing important travel information.
  • Secure Payment Options: The app provides secure payment methods, ensuring safe and reliable transactions for all bookings.


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