When you require assistance from a live customer service representative at Lifetouch, dial 1-877-381-8276. To speak directly with an agent you need to press 2 (for prestige) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for grades K-12.
- Press 2 for prestige.
- Press 3 for preschool.
- Press 4 for JCPenney Studios.
- Press 5 for after school and League Sports.
- Press 6 for Canada.
- Press 7 for graduation or yearbook.
- Press 8 to repeat these options.
Lifetouch Hold Time
The typical waiting time is 1-5 minutes.
Lifetouch Customer Service Hours
Live customer service representatives at Lifetouch are accessible from 6 am to 4 pm PST on Monday-Friday, Saturday and Sunday closed.
Lifetouch Customer Service Phones
- Lifetouch Customer Support Phone: 1-877-381-8276. Live customer service representatives are available from 6 am to 4 pm PST on Monday-Friday, Saturday-Sunday closed.
- K-12 School Photography: 1-800-736-4753. Live customer service representatives are available from 6 am to 4 pm PST on Monday-Friday, Saturday and Sunday closed.
- Prestige Grad Photography: 1-800-736-4775.
- Sports Photography: 1-800-244-4373.
- JCPenney Portrait Photography: 1-855-285-8983.
Lifetouch Social Networks Customer Service
- Reach Lifetouch customer service through the Lifetouch Facebook page. Typically, a Lifetouch customer service representative responds within an hour.
- You can also connect with Lifetouch support via the Lifetouch Twitter/X page.
- View the latest Lifetouch photos on the Lifetouch Instagram page.
Lifetouch Customer Service Live Chat
If you need to speak to a live customer service representative in Lifetouch customer service through chat you need to go to Lifetouch Support page, press the “Get Support” button in the bottom right corner of the page, complete the form, and click the “Start Chatting”. Chat representatives are available from 5 am to 6 pm PST on Monday-Friday, Saturday and Sunday closed.
Lifetouch Support Email
To reach out to Lifetouch through email, please visit the Lifetouch Contact page, complete the form, and click the “Submit” button.
Lifetouch Help Center
Access more information about Lifetouch on the Lifetouch Customer Support page.
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