When you require assistance from a live customer service representative at Chex Systems, dial 1-800-428-9623. To speak directly with an agent, say “other options” and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Say “Consumer disclosure reports”, “Security freezes”, “Security alerts”, “Disputes”, “Identity theft”, “Check systems information”, “Opt Out of pre-approved offers of credit or insurance”, or “Other options”.
Chex Systems Customer Service Hours
Live customer service representatives at Chex Systems are accessible from 8 am – 7 pm Central Time Monday through Friday, Saturday – Sunday closed.
Chex Systems Customer Support Phones
- Chex Systems Customer Support Phone: 1-800-428-9623. Live customer service representatives at Chex Systems are accessible from 8 am to 7 pm Central Time Monday through Friday, Saturday and Sunday closed.
- For Security Freeze: 1-800-887-7652.
Chex Systems Mailing Addresses
Chex Systems, Inc.
Attn: Security Freeze Department
PO Box 583399
Minneapolis, MN 55458
Consumer Financial Protection Bureau
PO Box 27170
Washington, DC 20038
Chex Systems Live Chat Support
Chex Systems does not provide live chat support. The most effective way to get in touch with Chex Systems is to call them at 1-800-428-9623.
Chex Systems Support Email
Chex Systems does not provide live support through email.
Chex Systems Help Center
Access more information about Chex Systems on the Chex Systems Customer Support page.
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