When you require assistance from a live customer service representative at Koodo Mobile, dial 1-866-995-6636 press or say 1 (for English), then press 1 (to activate your new Koodo phone), after press or say 2 (for prepaid) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press or say 1 to activate your new Koodo phone.
- Press or say 2 to move your number to Koodo.
- Press or say 3 to learn more about us.
Koodo Hold Time
The typical waiting time is 1-5 minutes.
Koodo Canada Customer Service Hours
Live customer service representatives at Koodo are accessible from 9 am to 7 pm EST Monday through Sunday.
Koodo Customer Service Phones
- Koodo Customer Support Phone: 1-866-995-6636. Live customer service representatives at Koodo are accessible from 9 am to 7 pm EST Monday through Sunday.
Koodo Social Networks Customer Service
- Reach Amazon Canada customer service through the Koodo Facebook page. Typically, a Koodo customer service representative responds within an hour.
- You can also connect with Koodo support via the Koodo Twitter page.
- View the latest Koodo videos on the Koodo Youtube page.
Koodo Forum
For information about Koodo, visit the Koodo Forum page. Community Support representatives are available seven days a week.
Koodo Customer Service Live Chat
Initiate a live chat session with a Koodo Support Agent on the Koodo Support page. To converse with a live agent you need to click the “Chat Now” button. Chat support is available 24/7.
Koodo Support Email
Contact Koodo support by sending an email to [email protected]
Koodo Help Center
Access more information about Amazon Canada on the Koodo Customer Support page.
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