When you require assistance from a live customer service representative at Webjet, dial 1-800-935-929 (+61 3 7043 9058 if you are overseas). To speak directly with an agent you need to say a few words what your calling about or press 3 (to cancel your booking or for any other inquiries) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 to change your booking or to redeem an airlines credit.
- Press 2 if your booking has been affected by an airline schedule change.
- Press 3 to cancel your booking or for any other inquiries.
Webjet Hold Time
The typical waiting time is 5-15 minutes.
Webjet Customer Service Hours
Live customer service representatives at Webjet are accessible 24/7.
Webjet Customer Service Phones
- Webjet Customer Support Phone: 1-800-935-929 or 61 3 7043 9058 if you are overseas. Live customer service representatives are available seven days a week.
Webjet Social Networks Customer Service
- Reach Webjet customer service through the Webjet Facebook page. Typically, a Webjet customer service representative responds within an hour.
- View the latest Webjet videos on the Webjet Youtube page.
- View the latest Webjet photos on the Webjet Instagram page.
Webjet Customer Service Live Chat
If you need to speak to a live customer service representative in Webjet customer service through chat you need to go to Webjet Support page and press the “Messaging Online” button. Chat representatives are available between 8 am to 10 pm AEST on Monday – Sunday.
Webjet Support Email
Contact Webjet support by sending an email to [email protected]
Webjet Help Center
Access more information about Webjet on the Webjet Customer Support page.
Webjet Mobile App
The Webjet app is an all-in-one travel booking platform that streamlines the process of planning and managing trips. Here are some of its standout features:
- Flight Bookings: Easily search, compare, and book flights from a wide range of airlines worldwide. The app offers competitive prices and various options to fit different travel needs and budgets.
- Hotel Reservations: Explore and book accommodations globally, with access to a vast selection of hotels, resorts, and other lodging options. Detailed descriptions, photos, and customer reviews help users make informed choices.
- Car Rentals: Book car rentals from leading companies directly through the app, facilitating convenient transportation arrangements for your trip.
- Travel Packages: Webjet offers bundled travel packages that combine flights, hotels, and car rentals at discounted rates, helping users save money and streamline the booking process.
- Deals and Offers: Access exclusive deals and promotions on flights, hotels, and travel packages, ensuring users find the best prices for their trips.
- User-Friendly Interface: Designed with a user-friendly interface, the app makes it easy to navigate and book travel services. Filters and sorting options help users refine their searches to find the best deals quickly.
- Trip Management: Manage bookings directly through the app, including viewing itineraries, making changes, and accessing important travel information.
- Secure Payment Options: The app provides secure payment methods, ensuring safe and reliable transactions for all bookings.
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